Call me prescient.
When I began this blog four and a half years ago I named it “Had
Enough Therapy?”
It didn’t make me a lot of friends in the therapy world.
Yet I could see around me that traditional psychotherapy,
the kind that peddled insight and understanding had outlived its usefulness.
If, indeed, it ever had any.
Patients no longer wanted it. Insurance companies were
refusing to pay for it.
It had lost out in free market competition. Patients preferred medication and cognitive-behavioral treatments.
They had also discovered that four hours a week on the treadmill
will improve your mood while four hours on the couch would disprove it. Come
to think of it, the choice was obvious.
Psychotherapy was losing customers because it did not
provide what it was supposed to provide. When a product does not offer value, consumers they look elsewhere.
By now the therapy profession has caught up. Within limits,
of course. It doesn’t really understand why it no longer attracts patients, but
it knows that the party is over.
Lori Gottlieb sums it up today in a long article in the New
York Times Magazine.
In her words:
What
nobody taught me in grad school was that psychotherapy, a practice that had
sustained itself for more than a century, is losing its customers. If this came
as a shock to me, the American Psychological Association tried to send out
warnings in a 2010 paper titled, “Where Has all the Psychotherapy Gone?”
According to the author, 30 percent fewer patients received psychological
interventions in 2008 than they did 11 years earlier; since the 1990s, managed
care has increasingly limited visits and reimbursements for talk therapy but
not for drug treatment; and in 2005 alone, pharmaceutical companies spent $4.2
billion on direct-to-consumer advertising and $7.2 billion on promotion to
physicians, nearly twice what they spent on research and development.
According
to the A.P.A., therapists had to start paying attention to what the marketplace
demanded or we risked our livelihoods. It wasn’t long before I learned that an
entirely new specialized industry had cropped up: branding consultants for
therapists.
So far so good.
Therapists lost out because they have no sense of reality.
They are all about image and feeling. Seeing their business crash they
have decided that the profession needs to be rebranded. That is, it needs an
image make-over.
Since Gottlieb is not a very clear thinker, she spends much of her article explaining that she, as a trained therapist, is not just
rebranding herself. She has begun to offer an entirely different service: she
has started working as a life coach.
When they know what they are doing, coaches are not doing
therapy. They are helping people to solve real problems and real dilemmas in the real world.
When Gottlieb consults with Casey Truffo, a former therapist
become branding consultant, she hears this:
“Nobody
wants to buy therapy anymore,” Truffo told me. “They want to buy a solution to
a problem.” This is something Truffo discovered in her own former private
practice of 18 years, during which she saw a shift from people who were unhappy
and wanted to understand themselves better to people who would come in “because
they wanted someone else or something else to change,” she said. “I’d see fewer
and fewer people coming in and saying, ‘I want to change.’ ”
People no longer want the ephemeral change that comes from
self-understanding.
Of course, no one asks whether change is change for the
better or the worst.
Gottlieb wants to show us that her six years of graduate
training were not for nothing, so she follows the time-honored
therapeutically-correct path and blames everyone but herself and her training
for the problem.
Why has the marketplace cast such a negative judgment on
therapy?
First, therapeutically correct self-awareness encourages patients
to withdraw from their lives, the better to transform them into new stories.
It’s better to live your life than to narrate it.
Second, the therapy that Gottlieb spend years learning
offers patients little more than a warm bath of empathy.
Since therapy is now a woman’s profession, it teaches
aspiring therapists, both male and female, how best to mother their patients.
Many years ago young women therapists claimed they could
offer something that male therapists could not: that experience of being
mothered with empathy.
It was inevitable that clients would wake up to the fact
that you do not need six years of graduate training to learn how to mother or
to empathize.
Once patients decided that they would rather solve their
problems than share the pain, they decamped from the offices of these mother
therapists.
If are now seeking out coaches who will help them to solve
their problems, we should applaud, not whine.
Unfortunately, Gottlieb and her team of consultants seem to
prefer whining about the current state of affairs.
Significantly, Gottlieb’s fails to acknowledge the importance of cognitive and behavioral therapy.
Since cognitive treatment is notably more effective than empathy
baths and emotional insights patients increasingly prefer it.
In much of Gottlieb’s drawn out article she shares her
feelings about changing from therapy to coaching. She does not understand that
sharing feelings is not very interesting or very useful activity.
Finally, she blames the world because it is not interested
in something that she spent six years learning.
In her words:
It’s
precisely this double bind in which many of my colleagues and I feel caught. If
we give modern consumers the efficiency and convenience they want, we also have
to silence our nagging sense that we may be pandering to our patients rather
than helping them. Will we do therapy in 140 characters or less, or will we
stick to our beliefs but get a second job to put food on the table? It’s one
thing to be more than a blank slate and even to focus on finding solutions, but
will we throw away so many doctrines of our training that we cease being
therapists entirely? The more we continue in this direction of fast-food
therapy — something that feels good but isn’t as good for you; something
palatable without a lot of substance — the more tempted many of us will be to
indulge.
After explaining that her coaching practice has produce more
beneficial results than her therapy work Gottlieb begins to flagellate herself
for “pandering.”
Inadvertently, Gottlieb tells you all you need to know about
why no one wants to do therapy any more. For all of their graduate training
therapists cannot even think straight; they are stuck in a world of image and
feeling. They whine about reality and fail to develop clear concepts.
Why would anyone pay for such an intellectually inferior
product?
She could have majored in Women's Studies...
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