If you are surrounded by whiners you will drown in the negativity.
Whining distracts; it undermines focus and concentration; it makes your job and
your relationships into chores, not joys.
Sue Shellenbarger reports on the negative effects of
workplace whining:
But
research shows productivity can be damaged by toiling alongside a chronic
complainer. Exposure to nonstop negativity can disrupt learning, memory,
attention and judgment, says Robert Sapolsky, a prominent author and professor
of neurology and neurological sciences at Stanford University. The brain, he
says, can only handle so many stimuli at once before it begins losing ability
to concentrate or remember—especially if that steady stream of negativity
sparks distressing emotions.
Complainers
who are highly emotional, or who target a problem that also makes the listener
feel wronged, can especially darken a co-worker's mood, Dr. Sapolsky says.
The Gallup organization ran a survey on the topic:
Work
groups with a high rate of negativity tend to have lower productivity and
higher rates of absenteeism and quality defects, the Gallup research shows. If
an opportunity arises to invest extra effort to help the company, these workers
are likely to pass it up, Dr. Harter says.
Whiners find fault. Once they perfect the skill, they make whining into a signature bad habit. They whine for the sake of whining. They find fault even where
there is no fault.
Whining about a problem says that you are incapable of
fixing the problem. Whining signifies powerlessness. And it’s infectious. The
more you whine the more you will persuade people that the problem cannot be
solved.
Why do people whine so much? Why have relationships, both
with friends and colleagues, been infested with whining?
The most likely reason is that people consider it to be the
right and proper thing to do. But then, where would they ever have gotten such
a lame idea?
From therapy, of course. Our culture values the open expression of emotion,
even negative emotion. And then, it places an even higher value on the ability
find fault—that is, on critical thinking.
Of course, there’s therapy and there’s therapy.
Unfortunately, much traditional therapy has encouraged whining,
to the point where it has provided training in whining. How do you perfect your whining? Go to therapy.
The recent movement toward positive psychology explicitly
targets the idea that negativity is therapeutic. If there were not so much
whining we would not need a positive psychology movement.
For the most part, you do not see a therapist to share the
good news. You feel that your job as a patient is to share bad news. But then,
therapy has taught people that their goal should be to feel their feelings
about the bad news. Instead of helping you to solve your problems therapy has told people that the proper therapeutic approach is to expel toxic emotional gasses.
Everyone had been told that expressing negative emotion is a
good thing. If you keep it bottled up, the culture says, you will get cancer.
Such is the therapy culture mantra. Just as people take
vitamins they have learned to conduct their lives as therapy has recommended.
People whine because they think that it’s mental hygiene,
like a good emotional cleanse.
Yet, the more you whine and complain the more you wallow in
negativity the more you will convince yourself and those who surround you that
the problems cannot be solved.
Also, you will make yourself into a toxic friend or
colleague. Whining will not advance your career or produce better
relationships.
Whining is a bad habit. If you have learned it, to the point
of having mastered it, then solving problems would leave you with nothing to whine about.
When you whine and complain all the time a positive approach
to solving problems would render you speechless.
Therapists will make you into a whiner in two easy lessons.
First, they will allow you to whine. By letting you whine on
they will let you believe that you are doing what you are supposed to be doing
in treatment.
Second, they will feel your pain. The will do what they believe
therapists are supposed to do, demonstrating a superior ability to express
empathy. Thereby they will be showing their patients that whining promotes meaningful
communication.
Together these two tactics tell patients that whining is
constructive, even therapeutic, and that anyone who listens to a whiner must
respond with proper empathy.
A good therapist or a coach will do the opposite.
First, he will tell you when you are whining and recommend
that you stop it. He will not just sit there like a blank screen and let you
whine away.
Second, if you are having a problem he will direct your
attention and your considerable mental resources toward a solution.
A good therapist will help you to solve problems, not just
to whine about them.
In that twilight zone where the therapy culture meets
leftist politics, the educational system has tried to teach schoolchildren the
habit of whining.
We should reserve a special place in Hell for the educators
who tell children that the goal of a
good education is to learn how to think critically.
When children are taught to find fault, to criticize, to see
what is wrong, they are being taught the habit of negative thinking. If the
subject of their critical disdain is, for example, America they will end up as
chronic whiners who can only see what is wrong with their country.
1 comment:
Being a leader must be one of the most rewarding careers you can ever do. Not only is the work interesting and challenging, but you are impacting the direction of many people and the direction of your company. You are able to see that you are making a difference in something very big.
Small Business Leadership Coaching
Post a Comment